FAQs – Cathoven AI

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Getting Started

Cathoven AI
FAQs

Account/Login

I can’t log in to my Cathoven account
Changing email address/password
How to delete my account and my data?

Billing

Cancel subscription and stop future charges
Can I get a refund?
How Cathoven plans and billing work
Student discounts
How does the referral program work?

Academic/B2B

Using Cathoven in schools or universities
Enterprise API access and credentials
Partnerships, affiliates and collaborations

Scoring

How accurate are my Cathoven scores?
Overall score lower than sub-scores
Target score update

Tests/Bugs

My report is missing or I see an error after submitting
Can I practice all four section of IELTS (Speaking, Writing, Reading and Listening)?

Misc/Brand

Are you an official IELTS test centre?

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Cathoven AI